Here are some simple troubleshooting procedures for your Moto Mirror.
IMPORTANT: Before performing any other troubleshooting work, check to see that the unpinned nuts locking the mirror to the mirror bracket are tightened to 15 foot pounds of torque, plus or minus 2 pounds. Mirrors that are loose in the bracket are the most common cause of reported Moto Mirror failures.
Most reported problems with Moto Mirror and Road Scan remote control mirrors can be resolved with simple troubleshooting procedures while the mirror is still on the truck. Listed below are the basic troubleshooting procedures that should be followed if your Moto Mirror or Road Scan product fails to operate properly. Following these simple procedures will save time, unnecessary removal of a mirror from the truck or a rejected warranty claim on a mirror that is operating properly.
IF THE MIRROR WILL NOT ROTATE
Check to see whether the problem is with:
TO FIND A TRANSMISSION PROBLEM
If the mirror’s motor can be heard operating inside the mirror case, but the mirror will not rotate, perform the transmission troubleshooting procedures in the order listed below.
Make certain that:
If the mirror’s motor is working and the mirror is tight in the truck’s mirror bracket make certain that the transmission shaft is turning.
If the transmission shaft turns, properly reattach the mirror in the bracket and test for blockage of the mirror’s rotation pathway.
Aftermarket Moto Mirror remote control mirrors are available from truck dealers and independent parts distributors. For original equipment quality at lower prices, order standard aftermarket Moto Mirror brand remote control mirrors made with quick-snap connectors. The following installation instructions describe an aftermarket installation that is equal to original equipment quality.
Please refer to the Wiring Diagram when replacing an original equipment mirror with an aftermarket Moto Mirror remote control mirror.
All Moto Mirror products must be mounted so that the wire harness exits the bottom of the mirror. Mounting the mirror upside down can lead to mirror failure and voids the mirror warranty.
NOTE: DO NOT USE AN IMPACT WRENCH TO TIGHTEN NUTS
Turn the ignition and heater switch to the “ON” position. The heater switch should be lighted when in the “ON” position. Wait 2 – 3 minutes then touch mirror glass to check for heat.
Turn switch to “OUT” position and mirror should turn right. Turn switch “IN” position and mirror should turn left. Enough slack must be left in the mirror head cable to avoid pulling or binding cable during rotation.
Brackets or convex mirrors should be adjusted so that they do not impede the rotation of the mirror.
Open and close the door to be certain that cable will not bind or be cut in door jam. Check grommets for tight fit. Use silicone if needed to provide weather tight seal.